Regional Banker in Nashville, TN at First Horizon National Corporation

Date Posted: 1/18/2021

Job Snapshot

  • Employee Type:
  • Location:
    511 Union Street
    Nashville, TN
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:
  • Job ID:

Job Description

Regional Bankers will build a solid foundation by completing three training segments:

  1. Operations
    The first segment is spent learning how to successfully complete teller transactions in compliance with bank standards. Including receiving and paying out money and maintaining accurate records of all transactions.
  2. Sales
    The second segment is spent learning to identify the needs of customer and connecting products and services to meet those needs. This will include opening new accounts and referring to business partners.
  3. Customer Experience
    The third segment will be completed before permanent placement. Both Operations and Sales will be combined to provide a differentiated customer experience by helping customers with any need they may have.
    After successful completion in all segments, Regional Bankers will be eligible to be placed in a permanent branch position and perform both sales and service activities as customer needs dictate.

The primary responsibilities will include:
• Greet and engage all customers in an energetic and welcoming manner
• Develop and retain long-term and profitable customer relationships to maximize revenue growth by identifying needs and recommending appropriate products and services to meet those needs
• Follow-up with customers to focus on acquisition, expansion and retention of customer relationships
• Conducting quality sales conversations to meet assigned personal and team goals
Candidates for the Regional Banker position will maintain a high level of proficiency with bank products and processes. Candidates will also maintain a high level of confidentiality.

Requirements include:
• Ability to travel to various branches within the assigned area
• Good written and verbal communication skills, including consultative selling and presentation skills
• Proficient with applicable computer software
• Good organizational and customer service skills
Monday - Thursday; 8:00 AM - 5:00 PM
Friday; 8:00 AM - 6:00 PM
Saturday; 9:00 AM - 1:00 PM

Sales Goal oriented
Good verbal and written communication skills, including consultative sales and presentation skills and cross-selling skills
Proficient with applicable computer software.  Good organizational and customer service skills
This position requires a High School Diploma, or GED, with Associates Degree preferred
Zero to two years of sales experience is required.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)