Job Duties/Responsibilities
Teller responsibilities include, but are not limited to the following:
• Ethically represent First Horizon in all interactions
• Work within established policies, procedures and guidelines and embrace our Firstpower culture of candor, change, inclusion and teamwork
• Provide award-winning customer service with a positive attitude
• Plan and organize effectively to complete all tasks and responsibilities
• Process transactions accurately and efficiently in a fast-paced environment
• Demonstrate knowledge of available products and services
• Follow up on opportunities to retain, expand and deepen customer relationships
• Ask questions and employ listening and communication skills effectively to uncover customer needs and make referrals to the appropriate contacts
• Anticipate and prepare appropriate responses for common customer reactions
• Demonstrate exceptional teamwork and potentially mentor new employees
BANKING CENTER HOURS:
Monday - Thursday; 8:00am - 4:00pm
Friday; 8:00am - 6:00pm
Saturday; 9:00am - 1:00pm(rotation)
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