ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Onboard Treasury products and services for new and existing Treasury clients
2. Act as a liaison with various internal departments to facilitate implementation of products
3. Works with internal teams to clarify external client needs and provide guidance and support to ensure client needs are met
4. Monitors work queues and complete assigned tasks within SLAs
5. Maintain a thorough understanding of all business products
6. Coordinate smooth transition of new clients to Support after set up
7. Provide client training for various Treasury products as needed
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
QUALIFICATIONS:
• Some college preferred or equivalent experience in a related field acceptable, high school graduate required
• At least 2 years of banking experience; with some knowledge of Treasury products
• Strong time management and organizational skills evidenced in previous assignments
• Thorough knowledge of Microsoft products and keyboarding skills
• Self-starter, works with minimal direction
• Strong verbal and written communication skills
• Interpersonal skills and team orientation
• Service orientation
• Ability to meet deadlines
SUPERVISORY RESPONSIBILITIES: None.
CONTROL RELATED RESPONSIBILITIES: Become knowledgeable regarding the department's internal controls as outlined in the policies and procedures and comply with all control requirements.
COMPLIANCE: Ability to comprehend and adhere to Federal and State banking regulations, including compliance with the Bank’s Bank Secrecy Act/Anti Money Laundering (BSA/AML) program. Follows all Company policies and procedures, and successfully participates in regulatory and Company training requirements via multiple and variable delivery methods.
COMMITMENT TO INSTITUTIONAL COMPLIANCE AND SOUNDNESS
Displays commitment to ensuring compliance with regulatory regulations through:
• adhering to regulatory requirements
• monitoring and reporting BSA/AML risks
• completing assigned compliance training courses
SAFETY, SECURITY and CONFIDENTIALITY: This position requires keeping complete confidentiality of all customer transactions and information, and paying close attention to security within and around the bank's premises at all times.
The physical demands, travel and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. This position regularly uses a computer (keyboard/mouse/screen) and telephone. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
TRAVEL: Work includes minimal travel.
WORK ENVIRONMENT: The work is performed in a normal office environment. The noise level in the work environment is usually low to moderate.
This job description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.
Work Hours:
Monday thru Friday
4:00pm to 8:00pm
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