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Administrative Assistant - Trust in Hickory, NC at First Tennessee Bank

Date Posted: 5/26/2019

Job Snapshot

Job Description

This opportunity is with our North Carolina Trust group located in Hickory(2nd Street).

The primary function of the Administrative Assistant II is to provide general and clerical administrative support to an individual, or small group of individuals, relieving them of clerical, administrative, and business detail. This particular job is in the Trust Division where the individual will assist Trust Officers in the administration and management of trust and estate accounts....prepares and reviews management reports; maintains records; coordinates information with various departments; interfaces with clients, staff and management; meets standards for Trust Division quality goals.

Specific duties:
• Assists Trust Officers with administration of trust accounts by serving as liaison between Administrators and the client and responding to requests and needs of client within the guidelines of the department and the trust instrument.

• Prepares various transaction tickets (deposits - disbursements - asset receipts/deliveries), maintains account data, and completes the set-up and closing of accounts.

• Locates and/or assembles documents, tax data, and other information for clients, attorneys, and accountants as needed.

• Performs general office duties and provides team/departmental support as needed.

• Supports and contributes to new business development efforts in the bank through client contact and referrals.

Requirements 2-4 years experience required (Accounting - General Business); 6-8 years experience preferred (Exposure to Trust, Accounting & Tax)

High School diploma required (or equivalent)for consideration; Associates degree preferred.

• Ability to promote the appropriate company image and maintain a professional attitude.
• Accurate typing, spelling and grammar skills. Good written and oral communication skills.
• Outstanding customer service skills including researching and resolving customer issues.
• Ability to focus on a specific task.
• Ability to manage multiple and/or conflicting responsibilities.
• Ability to work independently and without direct supervision.
•Ability to work under pressure and meet deadlines.
•Ability to work well with others and build rapport in business situations.
•Act as an effective team player.
•Excellent verbal and written communication skills.
•Exceptional organizational skills.
•Exceptional PC skills including proficiency with email functions and Microsoft Office.
•Good aptitude for math.
•Knowledge of bank operating procedures.
•Knowledge of basic aspects of financial services.
•Knowledge of deposit products, loans and/or insurance and investments services.

Monday - Friday

  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, gender stereo typing, and age. First Tennessee is an EO employer – M/F/Vets/Disabled.
  • Please view Equal Employment Opportunity Posters provided by OFCCP