Bank Operations Processor - ACH Operations in Memphis, TN at First Horizon National Corporation

Date Posted: 5/8/2020

Job Snapshot

  • Employee Type:
  • Location:
    3451 Prescott Road
    Memphis, TN
  • Job Type:
  • Experience:
    2 to 4 years
  • Date Posted:
  • Job ID:

Job Description

Processes ACH transactions to and from the Federal Reserve, Test Pep+ System Upgrades and ACH maintenance requests. Provide ACH customer service to external and internal customers.

Work Hours: Monday thru Friday from 1:30pm to 10:30pm

Duties and Responsibilities: 

  • Processes ACH windows including balancing and working ACH suspended files
  • Back up ACH functions during absences and vacation of team members. Train as a back up to the ACH Technical Manager.
  • Processes customers ACH maintenance requests
  • Provide ACH customer service phone and email support

Education Requirements and Job Experience: 

  • Bachelors required
  • 2 to 4 years of accounting and banking
  • 4 to 6 years of banking experience


  • Required Knowledge – Overall exceptionally strong accounting and banking background. Must be proficient in Microsoft Office with an exceptional knowledge of Excel, i.e., extract, download, and import files.
  • Required Skills – Strong oral and written communication skills, leadership ability, and attention to detail are required. Must be self-motivated and able to work with little supervision but capable of asking for assistance when needed.
  • Required Abilities – The ability to communicate and build rapport with others, take initiative, & be able to organize and prioritize daily responsibilities and meet established deadlines.
  • Preferred (not required; training will be provided) Knowledge of ACH NACHA file layout, knowledge of ACH PEP+ Application, and knowledge of ACH NACHA Rules.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)