Bank Operations Processor in Memphis, TN at First Horizon National Corporation

Date Posted: 12/22/2019

Job Snapshot

  • Employee Type:
  • Location:
    Memphis, TN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Ability to resolve complex exception items from Check Processing,
Federal Reserve Banks, and Due From Banks, including but not limited to: Re-reconcilement of batches, blocks
and tracers. Research and resolve adjustments through the use of Image Retrieval System, ATF, V-Soft and Exporter.
Make systematic searches and offsets through AE as well as paper entries: Issuance of collection letters, with
telephone follow up with Federal Reserve Banks, other financial institutions, corporations (both customer
and non-customer) with good communications skills.

Knowledge, Skills, Abilities and Personal Characteristics :
• Strong customer service skills
• Ability to work independently.
• Strong time management skills
• Ability to work under pressure and time constraints
• Ability to trace sources of check processing errors resulting from multiple possible origins.
• Knowledge of the organization and relationship between various forms of records which are needed to
• Identify or trace checks, deposits, processing errors, etc.
• Ability to handle problems and ensure adequate solutions are applied
• Ability to effectively work with others to solve problems.
• Ability to understand rehandle adjustments
• Excellent oral communication skills

Job Qualifications:
• High School Graduate
• Two years of check processing/check reconcilement or the equivalent work experience in research
• Knowledge of debits and credits;
• Excellent oral and written communication skills
• 10-Key skills required

Work Hours:
Monday thru Friday
8:00am to 5:00pm


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)