Bank Operations Processor in Memphis, TN at First Tennessee Bank

Date Posted: 10/19/2019

Job Snapshot

  • Employee Type:
  • Location:
    Memphis, TN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Job Summary:
The Bank Ops Processor is responsible for collecting on behalf of First Tennessee adjustments related to the
processing of deposits and checks. Handles corrections to customer accounts for paper deposits & checks posting
incorrectly (i.e. Missing Deposits, Encoding errors). Ability to resolve complex exception items from Check Processing,
Federal Reserve Banks, and Due From Banks, including but not limited to: Re-reconcilement of batches, blocks
and tracers. Research and resolve adjustments through the use of Image Retrieval System, ATF, V-Soft and Exporter.
Make systematic searches and offsets through AE as well as paper entries: Issuance of collection letters, with
telephone follow up with Federal Reserve Banks, other financial institutions, corporations (both customer
and non-customer) with good communications skills.

Knowledge, Skills, Abilities and Personal Characteristics :
• Strong customer service skills
• Ability to work independently.
• Strong time management skills
• Ability to work under pressure and time constraints
• Ability to trace sources of check processing errors resulting from multiple possible origins.
• Knowledge of the organization and relationship between various forms of records which are needed to
• Identify or trace checks, deposits, processing errors, etc.
• Ability to handle problems and ensure adequate solutions are applied
• Ability to effectively work with others to solve problems.
• Ability to understand rehandle adjustments
• Excellent oral communication skills

Requirements Job Qualifications:
• High School Graduate
• Two years of check processing/check reconcilement or the equivalent work experience in research
• Knowledge of debits and credits;
• Excellent oral and written communication skills
• 10-Key skills required

Work Hours:
Monday thru Friday
8:00am to 5:00pm

  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, gender stereo typing, and age. First Tennessee is an EO employer – M/F/Vets/Disabled.
  • Please view Equal Employment Opportunity Posters provided by OFCCP