Business Process Engineer in Memphis, TN at First Horizon National Corporation

Date Posted: 2/8/2020

Job Snapshot

  • Employee Type:
  • Location:
    165 Madison Avenue
    Memphis, TN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description


  • Manage baseline data collection: gather baseline data, assess processes, take measurements, interpret data and produce first pass process maps
  • Facilitate working sessions that help identify initial root cause of waste
  • Conduct workshops to generate ideas for eliminating waste
  • Quantify opportunities, prioritize, assign owners and coordinate due dates
  • Work cross-functionally using an agile process to implement improvements and track progress
  • Develop, configure and optimize processes from inception throughout rollout
  • Design, run, test, upgrade processes and support problem-solving on a daily basis
  • Perform process simulations


  • Minimum of a bachelor’s degree in a business-related field or in information technology
  • Master’s degree preferred
  • Passion for human-centered experience and design
  • Experience analyzing large data sets and familiarity with programming languages such as SQL
  • Proven ability to manage workflows and project plans
  • A ‘big picture’ approach in helping establish, support, and engage teams, while still managing the details
  • Great communication skills, written and verbal, with a diverse group of stakeholders

Skills and Competencies:

  • Possess a Growth Mindset
  • Strong Analytical and Critical Thinking Skills
  • High Curiosity Quotient
  • Thrives in Ambiguous Environments
  • Customer Obsessed Mindset

Salary grade is  P3S

Work Hours: Monday thru Friday from 8:00am to 5:00pm


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)