Commercial Relationship Manager II in Coral Gables, FL at First Tennessee Bank

Date Posted: 9/13/2019

Job Snapshot

Job Description

Job Purpose:

The Primary purpose of the position is to build long-term and profitable customer relationships in order to maximize portfolio revenue growth and asset quality. With support from the Portfolio Manager & Analyst, the Relationship Manager manages and is responsible for all aspects of the relationship. The Relationship Manager is expected to manage all existing business as well as spend time developing business. The Relationship Manager is expected to develop industry knowledge to support its clients and their needs. The role requires collaboration between multiple bank groups including: Treasury Management, International, Credit Risk Management, as well as internal support functions.

Duties & Responsibilities:

50% Business Generation / Calling - Calls on current or potential customers; investigates customer needs for commercial products and services; develops sales proposals; introduces customers to other departments for cross-sell opportunities; negotiates with customers on pricing, etc. with senior officer guidance; develops fee income from credit and deposit services; finalizes and closes deals with senior officer assistance.

25% Credit / Structuring - Collaborates with internal partners such as Credit Risk Management, Portfolio Management, and Treasury Management to customize solutions for current and potential customers. Must understand and appropriately apply bank policy / guidelines to all transactions and seek guidance when appropriate.

15% Strategic Planning - Must develop a marketing plan with the objective to build a customer base that is in concert with the bank's growth plan. Key components include targeted industries, key centers of influence, and short / medium / long-term prospects to develop. Expect to have more than 10 prospects targeted at all times.

10% Internal Reporting / Training - Must keep current on all internal training and reporting. RMS / Salesforce is the bank's sales monitoring system and all reports must be updated at least monthly or more frequently as requested by management.

Some travel required. Requirements Bachelors Required; Masters Preferred

4-6 years Experience Required; Business Degree w/ 12 hours of accounting

Knowledge/ Skills/ Abilities/ Training/ Systems:

Accurate typing, spelling and grammar skills

Proficient with applicable computer software

Good written and oral communication skills

Good organizational and customer service skills

Lending and/or sales experience necessary

Relevant certifications

M-F 8am-5pm


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  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, gender stereo typing, and age. First Tennessee is an EO employer – M/F/Vets/Disabled.
  • Please view Equal Employment Opportunity Posters provided by OFCCP