Corporate Security Specialist in Memphis, TN at First Tennessee Bank

Date Posted: 10/11/2019

Job Snapshot

Job Description

Corporate Security Specialist

Position Located in Memphis, TN

Job Summary:
The Corporate Security Specialist reviews electronic incident reports (EIRs) for physical security, workplace violence, subpoenas and other related incidents. Under minimal supervision, investigate simple to complex EIRs and related accounts/parties to determine the facts of what has occurred and what next steps should be taken. Complete required documentation ensuring reports are completed in accordance with departmental, regulatory and compliance standards. Maintain a high level of confidentiality in all aspects of departmental work.

Specific duties & responsibilities to include:

(75%) Monitor the Electronic Incident Reports (EIRs) queue and assign cases accordingly.
Investigate simple to moderately complex cases that may require customer, outside 3rd party, or law enforcement contact. Independently identify “red flags”, risk factors and operational issues. Utilize the appropriate resources to analyze the issue and formulate sound conclusions with supporting documentation. Develop and complete required incident documentation in accordance with departmental, regulatory and compliance standards. Maintain a high level of confidentiality in all aspects of departmental work.

(15%) Perform other duties as assigned including working with Corporate Security Manager in the development and implementation of departmental goals.

(10%) Continually strive to provide excellent customer service to our corporate partners and customers.
Requirements
Excellent verbal and written communications skills
Strong attention to detail
Must be able to talk, listen and speak clearly on the telephone
Excellent computer proficiency (MS Office – Word, Excel and Outlook)
Must be able to work under pressure and meet regulatory deadlines, while maintaining a positive attitude
Ability to work independently with minimal direct supervision
Ability to research information from multiple sources
Ability to organize and prioritize work
Knowledge of general banking operations, regulations/policies/procedures
Knowledge of general security procedures


High School diploma or GED required
2-4 years of Bank Operations, Compliance and/or Security related function preferred
Proficiency in use of internal FTB systems (Hogan, XNET, FD, Image Retrieval, InSTEP, etc.) preferred


#LI-DD1
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, gender stereo typing, and age. First Tennessee is an EO employer – M/F/Vets/Disabled.
  • Please view Equal Employment Opportunity Posters provided by OFCCP