Digital Product Owner in Memphis, TN at First Horizon National Corporation

Date Posted: 10/2/2020

Job Snapshot

  • Employee Type:
  • Location:
    165 Madison Avenue
    Memphis, TN
  • Job Type:
  • Experience:
    At least 3 year(s)
  • Date Posted:
  • Job ID:

Job Description

The Digital Product Owner will work with an Agile Team and is responsible for release management of our online and mobile banking platforms. You will play a meaningful role, working with the Digital Strategy group, in defining stories, prioritizing the backlog and streamlining the execution of program priorities while maintaining conceptual integrity of deliverables for the team. You will implement rigorous product management practices and pave the way for future and ongoing product growth across a multitude of partners. 
 You will craft and manage a unified solution, bringing together customer experience management and best-in-class digital experience technology. You will have the opportunity to deliver value to Retail, Small Business, Specialty and Commercial Customers and contribute to the long and short-term vision for the product portfolio. 
 What You Will Do:

Represent clients interests in the delivery of new digital product implementation and ongoing product management initiatives 
Assist in the establishment and management of rigorous processes and for the frequent, reliable and continuous release of valuable solutions 
Define and prioritize epics, user stories, and defects, providing clear articulation for team planning, estimation and sequencing 
Participate in the development of story acceptance criteria and support acceptance test-driven development. 
Lead team demonstrations to program partners and assist in the preparation for retrospectives. 
Design and conduct trials to test various digital product and feature launches 

*Please note that this position can be seated in Raleigh, NC, Memphis or Nashville.

What You Need To Succeed:

 • At least 3 years of Agile experience • Experience within financial services specifically retail, Small Business and Commercial banking • Mindset that encourages collaboration, self-organization, accountability and a drive to deliver high-quality products • Value collaborative teamwork analysis, design and execution for high-impact product, project, or process initiatives • Bachelor's degree or equivalent experience required • Ability to collaborate and influence in cross-functional teams • Ability to identify gaps, program risks and take pre-emptive actions to address them • Demonstrated technical and financial aptitude • Excellent written and verbal communication skills • Strong technical writing & visualization skills • Strong execution and product delivery skills • Ability to work under tight deadlines.

Work Hours: Monday thru Friday 8:00 am to 5:00 pm (with overtime)


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)