Government Guaranteed Lending (GGL) Portfolio Manager II in Brentwood, TN at First Horizon National Corporation

Date Posted: 12/25/2019

Job Snapshot

Job Description

Essential Duties and Responsibilities:
Data Integrity
• Verify all loans are booked accurately post-closing
• Manage SBA’s Etran data to ensure it is up to date, accurate and matches the bank’s system at all times
• Audit loans post-closing and post funding to ensure all required documents are in file, complete and accurate
• Monitors SBA disbursement and validation reports to ensure proper disbursement in accordance with SOP.
• Interfaces with SBA, other departments and outside counsel to resolve problems pertaining to the portfolio.
• Determine requirements when modifications are needed and document the file in accordance with the 50 57 SOP and the Servicing and Liquidation Actions 7(a) Lender Matrix

• Pull and distribute monthly reports according to determined need
• Ensure ticklers are setup on all loans for tracking post close items, insurance, real estate tax tracking, financial statement requirements, covenants, etc.
• Manage tickler report and exception reports to collect required items timely
• Accurate and timely Colson 1502 reporting and remittance
• All SBA loans booked to bank system are reported to all 3 credit bureaus per SBA requirements
• Will be responsible for maintaining and updating e-tran system when necessary

• Recon GL/DDA accounts or work with recon teams that are responsible for any accounts
• Verify SBA Fees with DFC on a monthly basis and research any past due fees to satisfy them
• Portfolio Quality
• Manage, review and monitor, through a tickler system, past due loans and loan maturities, and follow up for updated financial information. Research institution and industry issues.
• Pull quarterly scores on portfolio to measure quality and identify issues
• Ensure annual reviews are performed per Bank GGL Policy (analysis performed by GGL Underwriter)
• Review all analysis performed for any issues that may need to be addressed
• Engage GGL Troubled Loan Specialists on potential issues
• Review key metrics and report on quality of portfolio to management

Troubled Loan Management
• Familiarity with required Liquidation 10-tab
• Evaluate loans for any changes needed to grading and make recommendations to Credit Risk Management
• Management of past due loans including calling customers, sending letters/emails and engaging Relationship Manager as needed
• Ensure site visits are performed by 60 days past due
• Restructure loans for troubled debts to allow borrower to make payments
• Modify notes and loan authorizations with post close changes, obtain SBA approval as needed and update Etran, engage attorney as needed
• Process loan payoffs and release associated collateral on loans exiting liquidation status
• Prepare and analyze collateral packages in determining recovery possibilities.
• Develop liquidation strategies consistent with Bank and Small Business Administration policies.
• Effectively market and sell collateralized assets for maximum recovery.
• Assist with real estate and OREO Portfolio responsibilities as assigned.
• Strategize and prepare Offer in Compromise (settlement) packages to the Small Business Administration.
• Communicate with high-risk Borrowers on workouts and loan resolution.
• Develop and implement workout plans with Borrowers to prevent loan charge off.
• Perform late-stage delinquency calls to prevent Borrower default.
• Preparation of all SBA documents required for Liquidation process, including Liquidation Plan, CPC Plan, Wrap-Up Reports, 172 Transaction History, etc.
• Ensure expenses are reported timely to SBA on loans in liquidation
• Communication and coordination with SBA as needed on all servicing, workout and liquidation issues
• Prepare for any and all audits of GGL Department

Education and/or Work Experience Requirements:
• Bachelor’s degree or equivalent work experience
• At least 5 of US Small Business Administration 7a Lending Program experience
• At least 10 years of commercial loan and/or SBA operations experience
• Working knowledge of SBA SOP 50 10 and SBA SOP 50 52
• NAGGL/SBA Industry educational classes a bonus

• Exhibit knowledge of cash flow, credit, collateral evaluation and portfolio management monitoring and reporting processes.
• Familiarity with required Liquidation 10-tab
• Establishes and maintains an effective follow up methodology to complete all searches in a timely manner and to support achievement of the department's Service Level Agreement (SLA) goals and individual turn time goals.
• Ability to identify documentation and due diligence issues
• Ability to assure proper receipt and execution of documents
• Ability to identify and escalate variances (as appropriate)
• Ability to offer appropriate resolutions to mitigate risk
• Ability to think independently and as team player
• Ability to meet deadlines under pressure
• Current extensive SBA SOP (50-10-5 and 50- 57) knowledge
• Comprehensive knowledge of commercial loan documentation
• Demonstrates an understanding of applicable bank policies and procedures as they pertain to the satisfaction of loan closing conditions as well as vendor documents and services
• Knowledge of most common vendor documents – title work, appraisals, flood determinations, lien searches.
• Good interpersonal skills and team orientation
• Strong/effective verbal and written communication skills
• Self-starter and works with minimal direction
• Good personal computer skills with demonstrated knowledge of Microsoft EXCEL, WORD, Outlook
• Strong time management and organizational skills evidenced in previous assignments.
• Demonstrated above average problem solving skills, excellent verbal and written communication skills, and ability to handle and prioritize multiple tasks.
• Preferred: Thorough knowledge of ALS, LaserPro and other First Horizon Bank internal banking systems to include SBA Loan Packaging Software.

Work Hours:
Monday thru Friday
8:00am to 5:00pm


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)