Mortgage Loan Processor in Metairie, LA at First Horizon National Corporation

Date Posted: 1/11/2021

Job Snapshot

  • Employee Type:
  • Location:
    2900 Ridgelake Drive
    Metairie, LA
  • Job Type:
  • Experience:
    2 to 3 years
  • Date Posted:
  • Job ID:

Job Description

Note: As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

A Mortgage Loan Processor plays a critical role in the most significant financial decisions most consumers make. Your main objective will be to help eligible applicants obtain loans in a timely and professional manner while protecting our institution’s credibility. Acting as a liaison between potential customers and IBERIABANK Mortgage, you’ll conduct client evaluations, research credit records and prepare loan package documentation. A successful candidate will demonstrate in-depth knowledge of relevant rules and regulations ensuring a loan package meets the state and federal guidelines which are part of a complex industry. If you are a highly organized communicator capable of making sound decisions while maintaining composure in a fast-paced environment, we have a perfect job for you!

Obtains necessary information (i.e. loan applications, credit documents, appraisals, etc.) to process and complete mortgage loan files. Provide quality, accurate and timely customer service (internal and external) involving daily processing of mortgage loans, which include the duties and responsibilities described herein.


Process new mortgage loan applications; input new loan data into loan software programs and investor automated underwriting systems.
Review and analyze credit documentation; compile information and update credit as needed to comply with investor approval requirements; pre-qualify borrowers to specific loan products; prepare loans for underwriting.
Monitor status of loans in pipeline on regular basis; communicate with originators, borrowers, real estate agents and appraisers.
Maintain loan submission register; confirm lock-in sheets with secondary market; order flood certificates and process cancelled loan files and refund checks.
Comply with bank policies and procedures, regulatory requirements and investor guidelines. Prepare and submits closing instructions to attorneys
All other duties as assigned

No supervisory responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

High School diploma required, Associates degree preferred. 2-3 years of experience or equivalent combination of education and experience


Microsoft Office suite
Special software: Encompass 360

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)