Online Banking Senior Business Analyst in Raleigh, NC at First Horizon National Corporation

Date Posted: 1/17/2020

Job Snapshot

Job Description

The Business Analyst is responsible for managing the application lifecycle for the Retail

Online and Mobile Banking team. The responsibilities of this role include partnering with

application owners, stakeholders, users, and software engineers to develop the necessary

project artifacts to ensure their success.

The responsibilities include:

  • Manage the daily rhythm of discussions that clarify and resolve project issues during

design, development, testing, and deployment

  • Facilitate the conversations that will result in the creation of Use Cases, Requirements,

Functional Design, Technical Design, and Implementation

  • Work with QA and business partners to create test documents that provide appropriate

coverage to ensure quality products are delivered

  • Support testing of enhancements and patches
  • Perform additional duties as assigned

Requirements Job Requirements:

  • Bachelor’s Degree in related field of study or equivalent experience
  • Familiarity with Financial Systems, Online Banking, and Web Applications
  • Exceptional problem solving and communication (spoken and written) skills
  • Excellent interpersonal skills
  • Demonstrated ability to work well in a fast paced, team environment
  • Passion for detail
  • Ability to manage project duties, balance workload, and meet internal/external deadlines
  • 5 - 7 years' experience as a business analyst supporting Online Banking or Digital platforms

    Work Hours: Monday thru Friday from 8:00am to 5:00pm (plus on call)


    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


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