Part Time Call Center Customer Service Representative in Knoxville, TN at First Horizon National Corporation

Date Posted: 10/25/2019

Job Snapshot

Job Description

Minimum of 6 months customer service or call center experience preferred.

Preferred Bilingual (English/Spanish) a plus -- Must be able to communicate proficiently in both English & Spanish

Ability to evaluate situations and make appropriate business decisions.
Ability to work under pressure and meet deadlines.
Ability to work well with others and build rapport in business situations.
Good computer skills with knowledge of email functions and Microsoft Office.
Excellent verbal and written communication skills.
Knowledge of basic aspects of financial services.
Knowledge of deposit products, loans and/or insurance and investment services.
Outstanding customer service skills including researching and resolving customer issues.
Excellent problem solving skills.
Detail oriented.
Ability to manage multiple and/or conflicting responsibilities.
Must be self motivated with the ability to work in a demanding, fast paced, ever evolving environment.

Hours:
Monday - Friday 5:00 pm - 10:00 pm

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)