Residential Community Mortgage Loan Originator in Memphis, TN at First Horizon National Corporation

Date Posted: 8/6/2020

Job Snapshot

  • Employee Type:
  • Location:
    165 Madison Avenue
    Memphis, TN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

The Residential Community Mortgage Originator is responsible for originating home purchase, home refinance and home improvement mortgage loans with a primary focus on serving low-to-moderate income borrowers, minority borrowers and/or lending in majority-minority and low-to-moderate income communities; utilizes centers of influence and other outside referral sources to identify mortgage lending prospects; collaborates with department staff to limit risk and ensure the loan progresses efficiently through the process; creates and maintains a mutually beneficial referral relationship with all bank partners.

Duties and Responsibilities:
• Performs business development and generates mortgage loans to meet the needs of low-to-moderate income borrowers, minority borrowers and/or provide mortgage lending within majority-minority and low-to-moderate income communities
• Attends community events and initiates an outside calling plan to develop low-to-moderate income and minority borrower prospects, referral sources and solicit customers resulting in acceptable loan production
• Meets or exceeds defined production objectives by focusing on lending to low-to-moderate income borrowers, minority borrowers and/or lending within low-to-moderate income and/or majority-minority communities
• Profiles prospects/customers to determine lending needs, financial situation and credit standing to recommend appropriate mortgage product; generates and manages a robust pipeline of mortgage loan clients
• Develops business relationships with Realtors, Builders/Developers and Centers of Influence (COI’s) located in majority-minority and low-to-moderate income communities and/or serving low-to-moderate income individuals and minority individuals to increase mortgage loan volume
• Deploys prospecting strategies to identify and obtain mortgage loans and bank customers
• Enters applicant information into system and assists in the collection of required documentation for the bank to make sound credit decisions; works with department staff to ensure loan progress through the system in an efficient manner
• Provides timely and proper follow-up to the customer; exceeds customer service standards
• Establishes relationships with state and local housing agencies and community based affordable housing organizations to generate and increase mortgage opportunities within targeted areas
• Conducts and/or represents the bank at homeownership educational seminars and workshops promoting first-time buyer and affordable housing opportunities
• Cross-sells bank products to develop full relationship with customers
• Completes, passes and maintains an up to date status for all positional and company required compliance and regulatory courses by assigned due date(s)
• Participates in special projects and assignments and performs other duties as assigned

*Note: As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

• High School Diploma (or equivalent) and a minimum of two years of related mortgage loan origination experience or equivalent combination of education and experience; Associates Degree with a focus in finance, accounting or business preferred
• Experience in the execution of sales, lending, and customer service strategies to generate loan production including self-generated sales
• Experience in serving the credit needs of low-to-moderate income and minority individuals preferred
• Knowledge of conventional and government lending guidelines as well as residential mortgage processing, underwriting, and closing procedures
• Strong knowledge of Microsoft Word, Excel and Outlook; ability to learn and operate department/bank specific loan origination software
• Ability to read and listen, understand and communicate information and ideas in a clear and understandable manner, both orally and in writing with business unit management, customers staff, state and federal regulators and officials and significant business partner.
• Strong ability to read, analyze and interpret financial reports and legal documents; performs complex calculations; effectively researches, analyzes and evaluates information to make decisions, solve problems and achieve goals; strong project management skills desired
• Demonstrated financial responsibility, character, and general fitness such as to warrant a determination that the individual will operate honestly, fairly and efficiently
• Work includes frequent travel throughout the assigned geographic area.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)