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Superior Financial Services - Assistant Manager in Bristol, TN at First Tennessee Bank

Date Posted: 3/26/2019

Job Snapshot

Job Description

The Processor III, in Reconcilement, works within a team environment to provide high quality back office support for departments within Loans Ops and other areas within the bank. This position provides general ledger and accounting support for Loan Ops and the Accounting Department. Duties include preparing reconcilements for various types of general ledger accounts, clearing reconciling items and working with other areas to reduce risks within the bank's general ledgers. The Processor III is knowledgeable of Accounting rules and follows their guidelines. This position also works on non reconciling duties as assigned and serves as projects.

Duties and Responsibilities:
25% - Specific Business Unit Goal: Providing a differentiated customer experience.
Delivers exceptional customer service to Business Partners.
Maintains all Service Level Agreements established for Reconcilement.
Provides General Ledger backup experience for Business Partners.
Resolves customer issues quickly and effectively.
Builds and maintains business relationships among all lines of business necessary for the Reconcilement processes.

15% - Bonefish / Financial Goal: Effective Budget Management and Cost Control - Productivity Targets ...
Meeting our productivity targets - Loan Ops.
Meeting our strategic goal of reduction in expenses

60% - Specific Business Unit Goal: Tech and Ops Risk Management - Risk Management ...
Quality and accuracy in Line 1 QC testing.
Ensuring sound risk management, internal controls, underwriting and servicing guidelines.
Follow all Reconcilement requirements and regulations as set forth by the Accounting Department.
Remain compliant with all SOX controls as it pertains to daily reconcilements and processes.
Maintain a Satisfactory rating on all external and internal audits.
Accurately research and document aging items for clearing.
Work effectively with team members to cross train and provide back up duties for Reconcilements.

Requirements 6 -8 years
Experience in banking industry or related field; Must have at least MET on last review and cannot be on progressive discipline. Must be excellent in Excel. Experience in reconciling general ledger and demand deposit accounts. Must be familiar with basic Accounting rules.

8 -10 years
Banking experience preferred. Experience in banking loan systems, particularly MSAS, ALS and FDR systems. Experience in an Accounting environment preferred.

Knowledge – Overall exceptionally strong accounting and banking background. Bank products and systems: ALS, ONS, FDR. Excellent in MS Office (Word, Excel, Outlook), SharePoint and basic Accounting Rules. Familiar with working within the General ledger and XNET systems.

• Works well under pressure and remains calm and pleasant
• Takes a systematic approach to work and plans ahead to train/educate others
• Follows action plans to completion
• Approaches a complex task or problem by breaking it down into its component parts and considering each part in detail
• Uses technology to simplify and streamline tasks
• Is open to learning new technology techniques to enhance the job
• Proposes new approaches, methods, or techniques
• Works with others to produce solutions

• Excellent communication skills (written and verbal)
• Pays attention to detail
• Teamwork/team building skills
• Works well independently to develop processes and solutions
• Critical thinking and problem solving skills
• Strong analytical skills
• Able to handle multiple assignments and met deadlines
• Excellent skills in working with Excel spreadsheets (pivot tables, formulas, etc.)

• Prepares reconcilements on various types of General Ledger accounts
• Provides Accounting and General Ledger support to Loan Ops and the Accounting Department
• Creates General Ledger entries in order to balance, clear outages, and reclass items between accounts
• Researches out of balances and works with different areas of the bank to clear reconciling items
• Follows all Accounting guidelines and rules set forth by the Accounting Department
• Balances the ALS and FDR systems
• Provides quality service to protect the loan assets of the bank
• Performs a variety of technical support duties
• Escalates potential issues to management
• Serves as subject matter expert with other departments as it relates to compliance processes or special projects
• Works independently to take on projects as a lead or co-leader
• Takes on non reconciling duties as assigned

Work Hours:
Monday through Friday
8:00am to 5:00pm


  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, gender stereo typing, and age. First Tennessee is an EO employer – M/F/Vets/Disabled.
  • Please view Equal Employment Opportunity Posters provided by OFCCP