Wealth Mgmt Investment Services Financial Advisor in Memphis, TN at First Horizon National Corporation

Date Posted: 3/26/2020

Job Snapshot

  • Employee Type:
  • Location:
    165 Madison Avenue
    Memphis, TN
  • Job Type:
  • Experience:
    2 to 4 years
  • Date Posted:
  • Job ID:

Job Description

The Wealth Mgmt. Investment Services Financial Advisor, under limited supervision, manages the full scope of a client relationship by evaluating the client’s financial needs, investment opportunities, current holdings and available investment capital and helps clients identify their investment objectives and risk tolerances. Will offer investment recommendations and financial planning based on the client’s situation and investment knowledge.

Additionally this position will:

  • Balance client development, sales activities, investment management, customer service and compliance with personal and professional growth and development. Will also provide clients with sound financial advice and counsel consistent with the client’s objectives, time horizon, and risk tolerance.
  • Work closely with management on business strategy and planning, program goals and objectives.
  • Facilitate, coordinate and execute service activities including onboarding new clients, resolving service requests, gathering and compiling data for advisor/client meeting
  • Use independent judgment to support strategic vision of team, implement new business processes, and directives
  • Interacts with other business lines to create cross sell opportunities
  • Ensures adherence to operating policies and procedures
  • Supports a positive inclusive atmosphere that encourages teamwork and collaboration and consistency of process. Viewed as approachable by team members and is willing to share knowledge with others
  • Master technology and champion adaption to ensure it is being used to its full benefit including: product specific process’
  • Maintains a focus on delivering an outstanding client experience while exercising confidentially at all times
  • Assist in implementing marketing strategies by coordinating the creation and production of marketing communications materials, seminars, and events.

Job requirements:

    • Bachelor’s Degree required (or equivalent in work experience)
    • Strong understanding of economic and accounting principles and practices, financial industry and markets, banking and financial planning.
    • Proficient in Microsoft Office applications
    • Currently holds FINRA licenses Series 7, 63/66. If currently have 63, passing the Series 66 will be required within 3 months of employment.
    • Appropriate state(s) Life & Health Insurance Licenses
    • 2-4 years sales and client service experience, some management experience preferred
    • Excellent oral and written communication skills
    • Self-starter, proactive, flexible and accommodating
    • A team player with good interpersonal skills and work collaboratively across departments
    • Ability to manage and coordinate others, set and achieve goals, resolve problems while maintaining a strong sense of teamwork

Planning and organization:

  • Ability to process tasks and resolve issues in a timely and accurate manner while demonstrating accountability in all work responsibilities
  • Manage relationships with clients, as well as internal and external resources providers
  • Prioritizes time well, adapts to changing priorities and multiple demands
  • Engages in problem solving
  • Demonstrated problem-solving abilities and ability to excel in a fast-paced environment
  • Ability to focus on detail while effectively handling multiple responsibilities with high degree of accuracy in a high pressured environment
  • Exercises sound and ethical judgement at all times

Key Responsibilities & Deliverables:

  • Extensive client contact, involved in all activities that align with prospective and existing clients
  • Independently review clients’ portfolios and financial plans to review accounts, answer questions, and discuss investment and planning strategy
  • Recommends investment products, solutions, and services that are suitable for clients based on predetermined client needs, time horizons, risk profile, and preferences
  • Interact with other business lines to create cross sell opportunities, organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment to run an optimal practice
  • Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels
  • Handle rejection and show resilience during the prospecting and networking process and Accept criticism and deal calmly and effectively in high stress situations

Basic Functional Knowledge & Skill Requirements

  • Identifying the needs of clients through effective questioning and listening techniques
  • Basic principles and methods for showing, promoting and selling products and services.
  • Operating client relationship manager system and other required software applications to produce financial plans, correspondence, reports, electronic communication, spreadsheets, and databases
  • Presentation development
  • Maintains a professional appearance and manner

Problem Solving & Decision-making

  • Evaluates clients current financial situation and risk tolerance and makes investment recommendations to client
  • Work under pressure on multiple tasks and meet deadlines in a fast-paces work environment with frequent interruptions and changing priorities
  • Can independently solve issues with little or no direction from others

Work Approach

  • Self-starter, driven, works independently but also works well on a team
  • Helps organize and lead team discussions, can identify next steps and create action plans
  • Demonstrates a positive attitude, patience with others and nurtures inclusive environment
  • Shows initiative, anticipates needs and takes action or delegates effectively
  • Resourceful self-starter; pressure-durable, detail-oriented and quality-driven


  • Has proven record of producing high quality outputs
  • Clearly articulates opportunities to improve processes and shares feedback with for colleagues and the home office management team
  • Strives to achieve individual, team and organizational goals

Client Management

  • Manages and develops strong key client relationships
  • Helps capture client needs and design the client solutions
  • Can independently produce “client ready” documentation
  • Reaches out to be helpful in a timely and responsive manner
  • Exercises sound and ethical judgement
  • Maintains confidentiality

Written Communications

  • Develops overall proposal and messaging through financial planning
  • Provides guidance and advice throughout the proposal process on materials to improve messaging and effectiveness
  • Helps create charts and tools used in client presentations

Team Leadership & Contribution

  • Contributes to overall team effort and inspires the team
  • Is flexible, positive and open to new ideas
  • Provides leadership and mentoring to team members
  • Keeps the team focused regardless of project challenges

Monday - Friday 8:00 AM - 5:00 PM


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)